COURSE CURRICULUM

The Hospitality Leadership program at DePaul University offers a career-focused curriculum designed to develop strong management, operational, and customer service skills essential for success in the hospitality industry. The coursework covers key functional areas of hospitality, beginning with Event Sales and Service, where students learn how to plan, market, and manage events while delivering high-quality client experiences. Food Service Management focuses on the operations of restaurants and catering businesses, including staffing, cost control, safety standards, and service quality.Students also gain technical and industry-specific knowledge through courses like Global Distribution System, which introduces the technology used for booking and managing travel and hospitality services across airlines, hotels, and tourism networks. Hospitality Service and Experience Management emphasizes creating exceptional guest experiences, teaching students how to understand customer expectations and deliver personalized, high-quality service in competitive markets.Strategic and leadership skills are developed in Hospitality Strategy, where students learn to analyze business performance, plan long-term growth, and make data-driven decisions within hospitality organizations. Lodging Property Management focuses on hotel operations, including front office management, housekeeping, revenue management, and overall property performance.Together, these courses provide a well-rounded education that combines practical skills, technical knowledge, and strategic thinking, preparing students for leadership roles in hotels, restaurants, event management companies, and other areas of the global hospitality industry.