COURSE CURRICULUM

The Master of Business in Global Hotel Leadership offers a comprehensive curriculum that develops advanced knowledge and practical skills for leadership roles in the international hospitality industry. The program begins with foundational units such as Advanced Communication, Professional Industry Development, Hotels in Context, and The Global Hotel Leader, which strengthen professional communication, leadership capabilities, and understanding of the global hotel sector. Students further explore Sustainable Hotel Management, Service Design and Management, Talent and Culture, and Innovation and Disruption in Global Hospitality, gaining expertise in sustainable business practices, customer-focused service delivery, workforce management, and the application of innovative technologies to improve hotel operations. In the second year, the program advances students' strategic and operational skills through Creating the Hotel Customer and Information for Decision Making, focusing on customer experience management, business intelligence, and data-informed decision-making. A key feature of the course is the opportunity to complete Industry Internship A and Industry Internship B, providing valuable hands-on experience in professional hospitality environments and enabling students to apply classroom knowledge to real-world business challenges while expanding industry networks. Students also complete a range of option units that allow them to tailor their studies to specific career interests. Overall, the curriculum prepares graduates to lead hospitality organisations, manage complex operations, drive innovation, and deliver exceptional customer experiences in the global hotel and tourism industry.