COURSE CURRICULUM

The Diploma of Leadership and Management includes a wide range of units that prepare individuals for real-world leadership roles across business settings. Core subjects focus on communication, team leadership, performance management, and strategic planning. Units like Communicate with Influence and Lead and Manage Effective Workplace Relationships teach the skills needed for persuasive communication and strong interpersonal dynamics. Other topics such as Develop Critical Thinking in Others and Manage Team Effectiveness aim to strengthen team performance through analytical thinking and collaborative leadership. Students also learn how to manage operational aspects of a business through units like Manage Business Operational Plans and Coordinate Workforce Plan Implementation. Emotional intelligence and safe work environments are addressed in units such as Develop and Use Emotional Intelligence and Ensure a Safe Workplace, enhancing self-awareness and risk management. The course includes a strong human resources component with units covering recruitment, onboarding, and employee relations. These are crucial for managing staff performance, resolving workplace conflict, and aligning HR strategies with organizational goals. Additional units like Lead Difficult Conversations prepare students for managing challenging situations with professionalism. By completing these units, students gain comprehensive knowledge and practical skills to take on leadership responsibilities, improve business processes, and support organizational growth.