Edvia.ai

We're hiring!

Telecaller

Department

Counselling

Experience

2-3 years

Location

Mohali

Employment Type

Full Time

Grade

Industry

Ed-tech

Work Schedule

Monday to Saturday

About Us

Edvia.ai is an AI-powered overseas education platform under the Daltin Edu Group. We help students achieve their global education goals through technology-driven guidance, personalised counselling, and end-to-end support—without relying on traditional consultancy models.

Key Responsibilities

Make outbound calls to prospective student leads on a daily basis.
Handle a minimum of 100 calls per day with an expected connected call ratio of 30–40%.
Engage and qualify student leads based on their study abroad interests and eligibility.
Explain basic information regarding study abroad opportunities, courses, and admission processes.
Schedule counselling sessions for interested students with the counselling team.
Perform regular follow-ups with leads to maintain engagement and improve conversions.
Update lead status, call remarks, and follow-up details accurately in the CRM system.
Maintain professionalism and a positive approach during all student interactions.
Work closely with the admissions and counselling team to ensure smooth lead handover.

Requirements

Minimum 2 years of experience in telecalling, inside sales, or lead generation roles.
Experience in EdTech, overseas education, or service-based industries is preferred.
Strong English communication skills with clear pronunciation and confidence over calls.
Comfortable handling high-volume outbound calling targets.
Good persuasion and lead conversion abilities.
Basic knowledge of CRM systems and lead management tools.
Graduate in any stream preferred.

Preferred Candidate Profile

Background in inside sales or lead conversion roles preferred.
Self-motivated, energetic, and target-driven personality.
Ability to work in a fast-paced environment with daily calling targets.
Candidates from customer support or pure service profiles may not be suitable unless they have sales exposure.

Key Competencies

Strong communication and interpersonal skills
Lead generation and follow-up ability
Confidence in outbound sales calling
Time management and discipline
High ownership and accountability
Target-oriented mindset

Ready to Join Our Team?

Take the next step in your career and help us build the future of education technology.